Critical Response
Crisis Stabilization Services
Located on the Children’s Square Campus in Council Bluffs, Iowa
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A safe place for youth in crisis—and a path back to stability
When a child or teen is experiencing a mental health crisis, families need immediate, compassionate support. CSI’s Crisis Stabilization Residential Services (CSRS) program, located on our Children’s Square Campus in Council Bluffs, provides short-term, trauma-informed care for youth who are Iowa residents, ages 8–18 who are struggling with suicidal thoughts or severe emotional distress but do not require hospitalization.
Our goal is simple: help youth stabilize in a safe, calming environment for successful reintegration back into their home and community. This service is available 24/7 and referrals can be made at any time.
In A Mental Health Crisis? Call Anytime Day or Night:
What makes Crisis Stabilization different from hospitalization?
- A trauma-informed approach in a home-like setting
- 24/7 supervision and therapeutic support
- A calming environment designed to reduce anxiety and behavioral challenges
- Daily therapy and skill-building to begin the healing process
Each child receives an individualized crisis stabilization plan developed in collaboration with mental health professionals at the time of arrival. Medication administration is available as needed, and family involvement is encouraged throughout the stay.
“We meet each child where they are at—providing safety, care and hope when families need it most.” – Eric, Crisis Stabilization Supervisor
Where We’re Located
CSI’s Crisis Stabilization Residential Services
Located in the Cottonwood Crisis Center on the Children’s Square Campus
520 North 7th Street | Council Bluffs, IA 51503
Program Details
Ages Served
8-18 years (primarily teens)
Capacity
Up to 6 children
Length of Stay
Up to 5 days
Referral
Available 24/7; parents or community partners (schools, hospitals, therapists) may refer
Environment
Safe, trauma-informed, designed to reduce anxiety and promote healing
Care Provided
- Daily therapy sessions
- At least one hour of skill-building each day
- Medication administration as needed
- Structured routines including hygiene, meals and calming activities
Program Leaders
Frequently Asked Questions
What is Crisis Stabilization?
A short-term residential program for youth who are Iowa residents experiencing a mental health crisis and need immediate support but do not meet hospitalization criteria.
How long does a child stay?
Typically 3–5 days, with a focus on stabilization and reintegration back home.
Who can refer a child?
Parents or guardians usually initiate referrals, but schools, hospitals, therapists and community partners can assist families in connecting to this service.
What makes this different from hospitalization?
Our program is trauma-informed and designed to be calming and supportive—not punitive. It provides intensive care in a home-like environment rather than a clinical hospital setting.
What happens during a stay?
Youth receive daily therapy, skill-building and structured routines. An individualized crisis stabilization plan is developed at intake with mental health professionals.
What happens after discharge?
Families receive guidance and resources for ongoing care, including outpatient therapy and medication support if needed.
